How we use your information

Who we are

N1 Payments operates this website at https://www.n1payments.com. You can contact us by using the details on our contact page, by calling 0330 377 2415, or by emailing support@n1payments.com.

Last updated: 15 June 2026.

Information we collect through the website

When you browse the website, basic technical information may be processed by our website hosting and security providers. This can include your IP address, browser type, device information, pages visited, referring page, and timestamps. This information is used to deliver the website, keep it secure, diagnose faults, and understand general site performance.

If you contact us by phone, email, WhatsApp, or through an enquiry form, we use the information you provide to respond to your enquiry and discuss relevant N1 Payments products or services.

Cookies and local storage

We use essential browser storage to remember your cookie preference. This is stored in your browser as localStorage under the name n1_cookie_consent_v1. It records whether you accepted or rejected marketing cookies and when you made that choice.

With your consent, we use marketing cookies and similar technologies for Meta Pixel. Meta Pixel helps us measure visits from Facebook and Instagram advertising and improve our campaigns. We do not load Meta Pixel, connect to connect.facebook.net, create Meta marketing cookies, or send a PageView event unless you accept marketing cookies.

You can change your choice at any time using the Cookie preferences link in the footer or the button below.

Meta Pixel

If you accept marketing cookies, the website loads the Meta Pixel using pixel ID 894848855178570 and sends a PageView event to Meta. Meta may receive information such as your browser and device details, the page you visited, timestamp, and identifiers used for advertising measurement.

We use this to understand advertising performance and improve future campaigns. We do not fire a Lead event for clicks to our quote form from this website.

Third-party services

Our quote and enquiry buttons open a Typeform form on typeform.com. If you submit that form, Typeform processes the information you enter so that we can receive and respond to your enquiry.

The website includes links to WhatsApp and social platforms such as Facebook, Instagram, and LinkedIn. If you click those links, the relevant third party may process information about your visit under its own privacy policy.

The website also uses externally hosted resources, including Tailwind CSS from cdn.tailwindcss.com and font/assets from usercontent.one. Your browser may request those resources when loading the site.

How we use information

We use website information to operate and protect the site, respond to enquiries, provide information about our services, improve the website, and, where you have consented, measure and improve advertising activity.

How long information is kept

Your cookie preference remains in your browser until you change it, clear browser storage, or use a different browser or device. Enquiry information is kept for as long as needed to handle the enquiry and maintain appropriate business records. Third-party services keep information according to their own retention practices.

Your choices and rights

You can accept, reject, or change marketing cookie consent at any time. You can also control cookies and site data through your browser settings.

You may ask us about the personal information we hold about you, request correction or deletion where applicable, or object to certain uses of your information. Contact us at support@n1payments.com if you want to make a privacy request.

Updates to this notice

We may update this notice when the website, our services, or the third-party tools we use change. The date above shows when this page was last updated.